1. Data protection at a glance
General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data is any data that can be used to identify you personally. Detailed information on data protection can be found in the privacy statement below.
Data collection on our website
Your rights as a data subject
You can exercise the following rights at any time by contacting our Data Protection Officer:
- Right of access to the data we have stored and how it is processed ;
- Right to rectify inaccurate personal data;
- Right to erase your personal data;
- Right to restrict processing if we cannot yet delete your data for legal reasons;
- Right to object to the processing of your data;
- Right to data portability, if you have consented to data processing or if a contract has been concluded with you.
If you have given us your consent, you may revoke it at any time with effect for the future.
You can submit a complaint to the competent supervisory authority at any time. The competent authority depends on the Land (federal state) where you live, where you work or where the offence is alleged to have been committed.
Purposes of data processing by the controller and by third parties
We process your personal data solely for the purposes set out in this privacy statement. Your data will not be passed on to third parties for purposes other than those indicated. We will only pass on your personal data to third parties if :
- you have given your express consent ;
- processing is necessary for the performance of a contract with you;
- processing is necessary to comply with a legal obligation;
- processing is necessary to safeguard legitimate interests and there is no reason to assume that you have an overriding interest worthy of protection in your data not being disclosed.
Deleting or blocking data
We respect the principles of data minimisation and limitation. We therefore only keep your personal data for as long as is necessary to fulfil the purposes mentioned here or as provided for by the various retention periods imposed by law. Once the purpose no longer exists or these periods have expired, the corresponding data is systematically blocked or deleted in accordance with legal provisions.
Collection of general information when you visit our site
When you access our website, general information is automatically collected by means of a cookie. This information (server log files) includes in particular the type of web browser, the operating system used, the domain name of your Internet service provider, etc. This information does not allow any conclusions to be drawn about you personally. This information does not allow any conclusions to be drawn about you personally. It is technically necessary to correctly provide the content of the requested pages and arises from the use of the Internet. In particular, it is processed for :
- guarantee a trouble-free connection to the site;
- to ensure smooth use of our site;
- assess the system's safety and stability ;
- other administrative purposes.
The processing of your personal data is based on our legitimate interests arising from the aforementioned purposes. We do not use your data to draw any conclusions about you. The recipients of the data are solely the data controller and, where applicable, subcontractors.
Where appropriate, such anonymous information is evaluated statistically in order to optimise our online presence and the technology behind it.
Analysis tools and third-party tools
During your visit, your browsing behaviour may be evaluated for statistical purposes, mainly using cookies and analysis programmes. This analysis is generally anonymous; your browsing behaviour cannot be traced back to you personally. You may object to this analysis or prevent it by not using certain tools. Detailed information is provided in this privacy statement.
You may object to this analysis. We will inform you of the options for objecting below.
2. General information and information obligations
Data protection
The operators of these pages take the protection of your personal data very seriously. We treat your data confidentially and in accordance with the statutory data protection provisions and this privacy statement.
When you use this website, various personal data are collected. Personal data is data that can be used to identify you personally. This statement explains what data we collect and for what purposes. It also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. e-mail communication) may have security gaps. Complete protection of data against access by third parties is impossible.
Information on the controller
The party responsible for data processing on this site is :
Diplomat SAS
Mathias Ringeard
259, rue Saint-Honoré
75001 Paris - France
Contact:
E-mail : contact@diplomat-pen.com
The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).
Revocation of your consent to data processing
Many processing operations are only possible with your explicit consent. You may revoke consent already given at any time. All you need to do is send an informal message by e-mail. The lawfulness of the processing carried out prior to the revocation remains unaffected.
Right to lodge a complaint with the supervisory authority
In the event of a breach of data protection law, the data subject has the right to lodge a complaint with the competent supervisory authority. The competent data protection authority is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details is available at : https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Right to data portability
You have the right to receive the data that we process automatically on the basis of your consent or in the performance of a contract, in a structured, commonly used and machine-readable format, or to have it transferred to another controller where this is technically possible.
SSL/TLS encryption
For security reasons and to protect the transmission of confidential content (e.g. orders or requests you send us), this site uses SSL/TLS encryption. You can recognise an encrypted connection by the change from "http://" to "https://" in the browser address bar and by the padlock symbol.
When SSL/TLS encryption is activated, the data you send us cannot be read by third parties.
Encrypted payment transactions on this site
If your payment details (e.g. account number for a direct debit) are required to be sent to us after you have concluded a contract for which payment is due, these details are necessary in order to process the payment.
Payments made using the usual payment methods (Visa/MasterCard, direct debit) are processed exclusively via an encrypted SSL/TLS connection. You can recognise an encrypted connection by the change from "http://" to "https://" and the padlock symbol.
In the case of encrypted communication, your payment details cannot be read by third parties.
Right of access, blocking and deletion
In accordance with the legal provisions in force, you have the right at any time to obtain information free of charge on your personal data stored, its origin, recipients and purpose of processing, as well as the right to rectify, block or delete this data. To do this, and for any other question relating to personal data, you can contact us at the address given in the legal notice.
Opposition to advertising e-mails
The use of the contact details published in the imprint to send unsolicited advertising and information material is prohibited. The operators expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, for example by spam e-mail.
3. Data collection on our website
Cookies
Some of our web pages use "cookies". Cookies do not damage your computer or contain viruses. They are used to make our website more user-friendly, efficient and secure. Cookies are small text files saved on your computer and stored by your browser.
Most of the cookies we use are "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognise your browser on your next visit.
You can configure your browser to inform you when cookies are installed, to authorise cookies on a case-by-case basis, to exclude their acceptance in certain cases or in general, and to activate automatic deletion of cookies when you close your browser. If cookies are deactivated, the functionality of this site may be limited.
Cookies that are necessary for the electronic communication process or for the provision of certain functions requested by you (e.g. the shopping basket function) are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in storing cookies in order to provide its services in a technically flawless and optimised manner. If other cookies (e.g. for analysing your browsing behaviour) are stored, they are dealt with separately in this declaration.
Server log files
The provider of these pages automatically collects and records information in server log files, which your browser automatically transmits to us. These are :
- browser type and version ;
- the operating system used ;
- of the reference URL ;
- the host name of the computer accessing ;
- the time of the request to the server ;
- of the IP address.
These data are not reconciled with other data sources.
The legal basis for the processing is Article 6(1)(b) of the RGPD, which authorises the processing of data for the performance of a contract or pre-contractual measures.
Contact form
If you send us requests via the contact form, the information contained in this form, including the contact details you provide, is stored by us in order to process the request and in case of further questions. This data will not be passed on without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (Article 6, paragraph 1, point a of the RGPD). You may revoke this consent at any time by sending us an e-mail. This will not affect the lawfulness of the data processing carried out until the revocation.
The data you have entered remains with us until you request its deletion, revoke your consent to its storage or the purpose of its storage ceases (e.g. once your request has been processed). Mandatory legal provisions - in particular storage periods - remain unaffected.
4. Analysis tools and advertising
Google Analytics
This website uses functions of the Google Analytics web analysis service. Supplier: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is generally transmitted to and stored by Google on servers in the United States.
Google Analytics cookies are stored on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise its online offering and advertising.
Anonymisation of IP addresses
We have activated the IP anonymisation function on this website. In this way, your IP address is abbreviated by Google within the Member States of the European Union or in other countries that are party to the Agreement on the European Economic Area before being transmitted to the United States. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be combined with other Google data.
Browser add-on module
You can prevent the storage of cookies by adjusting your browser settings; please note, however, that in this case you may not be able to use all the functions of the website to their full extent. You can also prevent the collection of data generated by the cookie and linked to your use of the site (including your IP address) and the processing of this data by Google, by downloading and installing the module available at the address : https://tools.google.com/dlpage/gaoptout?hl=de.
Opposition to data collection
You can prevent your data being collected by Google Analytics by clicking on the following link. An opt-out cookie will be installed, preventing the collection of your data the next time you visit this site: Deactivate Google Analytics.
You can find more information about the processing of user data by Google Analytics in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Subcontracting contract
We have concluded an outsourcing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.
Google Analytics demographics
This site uses the "demographic data reports" function of Google Analytics. This enables reports to be compiled containing information on the age, gender and interests of visitors. This data comes from Google's interest-based targeted advertising and from visitor data from third-party service providers. It cannot be linked to any specific person. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described under "Opting out of data collection".
5. Social networking
Facebook plugins (Like & Share buttons)
Our site integrates plugins from the Facebook social network, supplier: Facebook Inc, 1 Hacker Way, Menlo Park, California 94025, USA. Facebook plugins can be recognised by the Facebook logo or the "Like" button on our site. An overview of the Facebook plugins is available here : https://developers.facebook.com/docs/plugins/.
When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook is thus informed that your IP address has consulted our page. If you click on the "Like" button while logged in to your Facebook account, you can link the content of our pages to your Facebook profile, enabling Facebook to associate the visit with your user account. Please note that, as the provider of the pages, we have no knowledge of the content of the data transmitted or how it is used by Facebook. Further information can be found in Facebook's privacy policy: https://de-de.facebook.com/policy.php.
If you do not want Facebook to associate your visit to our pages with your Facebook user account, please log out of your account.
6. Plugins and tools
YouTube
Our site uses plugins from the site operated by Google, YouTube. Operator: YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When you visit one of our pages with a YouTube plugin, a connection is established with the YouTube servers. The YouTube server is informed of the pages you have visited.
If you are logged in to your YouTube account, you allow YouTube to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your account.
The use of YouTube is intended to provide an attractive presentation of our online offerings and constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.
For more information on the management of user data, see YouTube's privacy policy: https://www.google.de/intl/de/policies/privacy.
Vimeo
Our site uses plugins from the Vimeo video platform. Supplier: Vimeo Inc, 555 West 18th Street, New York, New York 10011, USA.
When you visit a page equipped with a Vimeo plugin, a connection is established with the Vimeo servers. The Vimeo server is informed of the pages you have visited. Vimeo also obtains your IP address, even if you are not connected to Vimeo or do not have an account. The information collected is transmitted to a Vimeo server in the United States.
If you are logged into your Vimeo account, you allow Vimeo to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your account.
More information in the Vimeo privacy policy: https://vimeo.com/privacy.
Google Maps
This site uses the Google Maps mapping service via an API. Supplier: Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use the Google Maps functions, your IP address must be recorded. As a rule, this information is transferred to a Google server in the USA and stored there. The provider of this website has no influence on this transfer of data.
The use of Google Maps is intended to provide an attractive presentation of our online offerings and to make it easier for you to find the locations indicated on the website. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR.
More information on how Google processes user data: https://www.google.de/intl/de/policies/privacy/.
Use of script libraries (Google Webfonts)
To display our content correctly and attractively, whatever the browser, we use script libraries and font libraries, e.g. Google Webfonts (https://www.google.com/webfonts/). Google Webfonts are transferred to your browser's cache to avoid repeated loading. If your browser does not support Google Webfonts or blocks access to them, content will be displayed in a standard font.
Calling up a script or font library automatically triggers a connection to its operator. It is theoretically possible - although not clearly established - for the operators of these libraries to collect data where appropriate.
The privacy policy of Google, the library's operator, is available here : https://www.google.com/policies/privacy/
Changes to our privacy policy
We reserve the right to adapt this privacy statement so that it always complies with current legal requirements or to reflect changes to our services, for example when new services are introduced. The new policy will apply to your next visit.
Questions to the Data Protection Officer
If you have any questions about data protection, please write to us by e-mail or contact the person in our organisation responsible for data protection: contact@diplomat-pen.com.