{"id":68360,"date":"2025-09-05T13:26:28","date_gmt":"2025-09-05T11:26:28","guid":{"rendered":"https:\/\/www.diplomat.unvraigraphiste.fr\/?page_id=68360"},"modified":"2026-02-25T13:04:52","modified_gmt":"2026-02-25T12:04:52","slug":"right-of-withdrawal","status":"publish","type":null,"link":"https:\/\/www.diplomat-pen.com\/en\/right-of-withdrawal\/","title":{"rendered":"Right of withdrawal"},"content":{"rendered":"

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Vous avez le droit de vous r\u00e9tracter du pr\u00e9sent contrat sans donner de motif dans un d\u00e9lai de quatorze jours.<\/p>\n

Le d\u00e9lai de r\u00e9tractation est de quatorze jours \u00e0 compter du jour o\u00f9 vous, ou un tiers que vous avez d\u00e9sign\u00e9 et qui n\u2019est pas le transporteur, avez pris possession du dernier bien.<\/p>\n

Pour exercer votre droit de r\u00e9tractation, vous devez nous informer (Diplomat Deutschland GmbH \u2013 Erlenweg 14 \u2013 02733 Cunewalde \u2013 Allemagne, e-mail : info@diplomat-pen.de<\/a> ou vertrieb@diplomat-pen.de<\/a>, t\u00e9l. : 035877-88 00) de votre d\u00e9cision de vous r\u00e9tracter du pr\u00e9sent contrat au moyen d\u2019une d\u00e9claration d\u00e9nu\u00e9e d\u2019ambigu\u00eft\u00e9 (par ex. courrier postal, t\u00e9l\u00e9copie ou e-mail). Vous pouvez \u00e9galement nous contacter via https:\/\/www.diplomat-pen.com\/widerrufsbelehrung\/<\/a>, ce qui n\u2019est toutefois pas obligatoire.<\/p>\n

Pour respecter le d\u00e9lai de r\u00e9tractation, il vous suffit d\u2019envoyer votre communication relative \u00e0 l\u2019exercice du droit de r\u00e9tractation avant l\u2019expiration dudit d\u00e9lai.<\/p>\n

Si vous vous r\u00e9tractez du pr\u00e9sent contrat, nous vous rembourserons tous les paiements que nous avons re\u00e7us de vous, y compris les frais de livraison (\u00e0 l\u2019exception des frais suppl\u00e9mentaires d\u00e9coulant du fait que vous avez choisi un mode de livraison autre que la livraison standard la moins co\u00fbteuse que nous proposons), sans retard injustifi\u00e9 et, au plus tard, dans les quatorze jours \u00e0 compter du jour o\u00f9 nous sommes inform\u00e9s de votre d\u00e9cision de vous r\u00e9tracter du pr\u00e9sent contrat. Nous proc\u00e9derons au remboursement en utilisant le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 pour la transaction initiale, sauf accord expr\u00e8s de votre part pour un moyen diff\u00e9rent ; en aucun cas des frais ne vous seront factur\u00e9s pour ce remboursement. Nous pouvons diff\u00e9rer le remboursement jusqu\u2019\u00e0 ce que nous ayons re\u00e7u les biens ou jusqu\u2019\u00e0 ce que vous ayez fourni une preuve d\u2019exp\u00e9dition des biens, la date retenue \u00e9tant celle du premier de ces faits.<\/p>\n

Vous devez renvoyer ou remettre les biens sans retard excessif et, en tout \u00e9tat de cause, au plus tard dans les quatorze jours \u00e0 compter du jour o\u00f9 vous nous avez inform\u00e9s de votre r\u00e9tractation du pr\u00e9sent contrat. Le d\u00e9lai est respect\u00e9 si vous exp\u00e9diez les biens avant l\u2019expiration du d\u00e9lai de quatorze jours. Vous supportez les co\u00fbts directs de renvoi des biens. Votre responsabilit\u00e9 n\u2019est engag\u00e9e qu\u2019\u00e0 l\u2019\u00e9gard de la d\u00e9pr\u00e9ciation des biens r\u00e9sultant de manipulations autres que celles n\u00e9cessaires pour \u00e9tablir la nature, les caract\u00e9ristiques et le bon fonctionnement de ces biens.<\/p>\n

Formulaire de r\u00e9tractation
<\/strong>\u00c0 Diplomat – Erlenweg 14 02733 Cunewalde – Allemagne<\/p>\n

Veuillez rayer les mentions non applicables et compl\u00e9ter par votre texte :<\/p>\n

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